Effective Jan. 1, 2026
1. Information We Collect
We may collect and store the following:
- Personal Information: Name, phone number, email, address
- Defendant Information: Name, date of birth, booking details, charges
- Co-Signer Information: Identification, employment, financial responsibility details
- Communication Data: Call logs, SMS messages, voicemails, form submissions
- Technical Data: IP address, browser type, device data
- Location-related information when voluntarily provided
2. How We Use Your Information
Your information is used to:
- Evaluate and process bail bond requests
- Communicate regarding bond status, court dates, and obligations
- Send SMS updates, reminders, and alerts
- Operate automated intake systems (including AI-assisted systems such as ActiveWait)
- Maintain internal records and compliance documentation
- Improve service quality and response times
3. SMS & Automated Communication Consent
By submitting your information or contacting us, you expressly consent to receive:
- Calls (including recorded calls)
- Text messages (SMS/MMS)
- Automated or AI-generated communications
These communications may include:
- Bond status updates
- Intake follow-ups
- Court reminders
- Payment reminders
- System-generated notifications
Message frequency varies. Message and data rates may apply.
Opt-Out: You may opt out of SMS at any time by replying STOP.
IMPORTANT:
Opting out of communication does not relieve you of legal or contractual obligations related to any bond.
4. Information Sharing
We may share information with:
- Licensed bail bond agents and employees
- Surety companies and underwriting partners
- Courts, law enforcement agencies, and legal authorities
- Service providers (e.g., communication platforms, software systems, document processing tools)
We do not sell personal information.
5. Data Retention
We retain data as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Enforce bond agreements
- Resolve disputes
6. Data Security
We use reasonable administrative, technical, and physical safeguards.
However, no system is completely secure, and we do not guarantee absolute security.
7. Third-Party Services
We use third-party systems (including telephony, messaging, analytics, and software platforms).
These providers may collect and process data under their own policies.
8. No Guarantee of Communication Delivery
We are not responsible for:
- Delayed or undelivered messages
- Carrier issues or filtering
- Incorrect contact information provided by users
Communication systems are provided as a courtesy, not a guaranteed service.
9. Your Responsibility
You are responsible for:
- Providing accurate contact information
- Monitoring your legal obligations
- Maintaining awareness of court dates and bond conditions
Our communications do not replace your legal responsibilities.
10. Changes to This Policy
We may update this policy at any time. Continued use of our services constitutes acceptance of any changes.
11. Contact
Allstate Bail Bonds / Guardian Bail Bonds
Phone: (806) 379-6734